Feefo Platinum Service Award 2025

23 January 2025

Reglaze Glasses Direct receives Feefo Platinum Trusted Service Award 2025

23 January 2025, Reglaze Glasses Direct has won the Feefo Platinum Trusted Service Award, an independent seal of excellence, which recognises businesses that consistently deliver a world-class customer experience.

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers. The awards are unique because they truly reflect a business's dedication to providing outstanding customer service by analysing feedback from real customers.

Working with over 6,500 brands, Feefo is the world's largest provider of verified reviews, helping both brands and consumers make better decisions, and enabling brands to deliver more personalised experiences.   

Consumer confidence continues to grow slowly back to pre-pandemic levels, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.

Feefo has presented Platinum Trusted Service Awards to businesses that have achieved Gold standard for three consecutive years. To receive a Gold Trusted Service Award, businesses must have collected at least 50 reviews with a Feefo service rating of between 4.5 and 5 between 1^st January 2024 and 31^st December 2024.

Phil at Reglaze Glasses Direct said: "Receiving a Platinum Trusted Service Award from Feefo means a great deal to us because it's based entirely on genuine customer feedback. In today's challenging economic climate, we understand the importance of delivering exceptional value and service. This award validates our team's dedication to truly listening to our customers and meeting their needs. Looking ahead to 2025, we remain committed to maintaining these high standards and continuing to put our customers first."

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